In a successful collaboration, a customer from Saudi Arabia purchased our plastic pelletizing recycling machine. However, upon the pelletizing machine’s arrival at their factory, the customer encountered installation issues. Despite several attempts and online guidance, the problems persisted. As a result, our technical team was dispatched to Saudi Arabia to assist in troubleshooting the plastic pelletizing recycling machine.

Máquina de reciclaje de granulación de plástico instalada en Arabia Saudita
Máquina de reciclaje de granulación de plástico instalada en Arabia Saudita

Cuando la máquina peletizadora de plástico llegó a sus instalaciones en Arabia Saudita, el cliente encontró obstáculos inesperados durante el proceso de instalación. A pesar de los esfuerzos exhaustivos para solucionar problemas y ajustar la configuración de la máquina, su funcionamiento siguió siendo frustrantemente difícil de alcanzar. Ni siquiera la orientación en línea logró ofrecer una solución, lo que dejó al cliente en una situación desconcertante.

In a decisive move to resolve the impasse, our company swiftly dispatched a team of seasoned technical experts to the customer’s site in Saudi Arabia. Armed with deep expertise and a commitment to excellence, our team collaborated closely with the client to diagnose and address the underlying issues affecting the plastic pelletizing recycling machine‘s performance.

Thanks to the combined efforts of our technical team and the customer’s dedication, the plastic pelletizing machine was successfully calibrated and set into operation. With precision and care, the machine churned out high-quality plastic pellets, reflecting our unwavering commitment to delivering reliable and efficient solutions.