In a successful collaboration, a customer from Saudi Arabia purchased our plastic pelletizing recycling machine. However, upon the pelletizing machine’s arrival at their factory, the customer encountered installation issues. Despite several attempts and online guidance, the problems persisted. As a result, our technical team was dispatched to Saudi Arabia to assist in troubleshooting the plastic pelletizing recycling machine.

サウジアラビアにプラスチックペレット化リサイクル装置を設置
サウジアラビアにプラスチックペレット化リサイクル装置を設置

プラスチック造粒機がサウジの施設に到着すると、顧客は設置プロセス中に予期せぬ障害に遭遇しました。トラブルシューティングを行ってマシンの設定を微調整するための徹底的な努力にもかかわらず、その操作はイライラするほどわかりにくいままでした。オンラインでのガイダンスでも解決策は得られず、顧客は困惑した窮地に陥った。

In a decisive move to resolve the impasse, our company swiftly dispatched a team of seasoned technical experts to the customer’s site in Saudi Arabia. Armed with deep expertise and a commitment to excellence, our team collaborated closely with the client to diagnose and address the underlying issues affecting the plastic pelletizing recycling machine‘s performance.

Thanks to the combined efforts of our technical team and the customer’s dedication, the plastic pelletizing machine was successfully calibrated and set into operation. With precision and care, the machine churned out high-quality plastic pellets, reflecting our unwavering commitment to delivering reliable and efficient solutions.